I recently read this blog post and it got me thinking about customer-centric companies and website design.Becoming a customer-centric business is the only way to succeed online in a competitive marketplace. Always consider the benefits of your product or service, not just the features. Perhaps your market is interested in statistics and interesting facts. Maybe they engage best with interesting stories or testimonials. Whatever you do, your customers must be the priority in your website. It's about them, not you.
The Customer-Centric Website
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